If you've got a question, we've got an answer! Please browse through these common questions and solutions so we can better serve you. If you don't see the answer or solution here, we're happy to help you! Just email us at help@hypnoflyapp.com.

FAQ for Hypnofly

Q: How do I find my Customer ID?

Tap Profile → Tap the 3 lines at the top right → Tap Settings → Voila!

Q: Why isn't my Premium content loading?

Sometimes it’s as easy as a refresh! Tap Profile → Tap Settings → Tap “Recover” then go to your Profile and “pull down” the screen. 

Q: How do I cancel my Hypnofly subscription? 

If you subscribed via your App Store:

Google Play → Open the Google Play App → Tap profile icon at the top right → Tap payments & subscriptions → Tap Subscriptions → Select subscription & cancel

Apple iOS → Open Settings → Tap iTunes & App Store → Tap your Apple ID at the top → Sign in → Tap Subscriptions → Select the subscription & cancel

 

Hypnofly Shop FAQ

Q: I purchased a guide...now what?

Upon purchase, you will receive an email immediately with the PDF guide available for download! It doesn't always work if you try to download the guide on your phone. If you experience issues, download it from your desktop or laptop.

Any trouble accessing, email help@hypnoflyapp.com